Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Grh{36}.

Every product we sell is made especially for you after your order is placed. This allows us to reduce waste and offer unique designs while maintaining product quality.

Please read our Shipping Policy carefully before placing an order.

Order Processing

All products are made to order.

After your order is confirmed, it enters our production process.

Estimated Production Time

  • 2–5 business days

Production times may be slightly longer during festivals, holidays, sales, or periods of high demand.

Shipping Time

Once your order has been produced, it is handed over to our shipping partner.

Estimated delivery times within India are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 5–10 business days

Please note that these are estimated delivery times and may vary depending on your location and courier partner.

Order Tracking

As soon as your order is shipped, you will receive a shipping confirmation email containing your tracking details.

You can use the tracking link to monitor your shipment.

Shipping Charges

Shipping charges, if applicable, are calculated during checkout before payment.

Any free shipping offers will be clearly displayed on our website.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery delays or failed deliveries may occur.

Grh{36} cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Delayed Deliveries

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Courier service delays

  • Government restrictions

  • Other unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package appears to be lost during transit or arrives visibly damaged, please contact us as soon as possible.

Email:

johar@grh36.in

Please include:

  • Order Number

  • Clear photographs of the package (if damaged)

  • A brief description of the issue

We will work with our fulfillment and shipping partners to investigate and resolve the matter.

Delivery Confirmation

Once the courier marks an order as successfully delivered, it will be considered delivered.

If you believe your package has been incorrectly marked as delivered, please contact us promptly so we can assist in investigating the issue.

International Shipping

Currently, Grh{36} ships within India only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

For any shipping-related questions, please contact us:

Email: johar@grh36.in

Phone: +91 7019491499

We aim to respond within 24–48 business hours.